Jimmy and Clause, America |
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Hi Mr Tran, Hi Julia,
We arrived home safely, but very tired, and spent yesterday recovering from the flight.
It was lovely to meet you & your colleagues at your office. We felt very welcome. Please tell you friends that you all made us feel quite at home. Thank you also for the gifts & meal that we thoroughly enjoyed. It was very kind of you to show us some of the real Vietnamese way of life.
We were very happy with the way you helped us plan & organise our trip to Vietnam & Laos and were very impressed with your quick email responses to all our questions & requests, & felt that we were dealing with a friendly & competent advisor, even before we met you.
This was the first time we had booked everything using the internet, & we were thrilled that everything went so smoothly, thanks to your help with booking Vietnam Airlines flights & modifying the Laos Treasures tour to suit our needs.
In Laos, our guide Phet & driver Huyn were terrific. The vehicle we travelled in was new & very comfortable & we were given a very good description of all the sites we visited. The accommodation was also first class & we had no complaints at all.
Our only suggestions that might help, is for you to list the tour/trip dates, & the corresponding itinerary & accommodation for those dates (as we did for the Laos tour) as soon as possible in your communications, to make it very clear to customers when & where they are going & what they will be doing. You might also need to make it clear that people will need to pay for their Laos visas when they arrive at the Laotian airport. We had to pay for these at Vientiane airport & we had thought we had already paid for them in the $70 paid to Andrew in HCMC. We were a bit confused about the $70 which was paid back to us in Laos, and although we were not worried about this, other people might be.
I have attached the photos taken at your office. Hope you like them & can find them useful to advertise your services.
Thank you again for all you help in planning a marvellous trip that we truly enjoyed & that has given us many happy memories of your country & its people. We really appreciated your warm, friendly service. We will certainly recommend you & VietnamTripadvisor to any friends intending to travel to Vietnam & its neighbouring countries, and we would not hesitate to use your excellent services again in the future.
Our warmest regards,
Margaret & Jack , Australia
Hi VietnamTripAdvisor Thank you very very much for arranging the tour package and flight through-out Cambodia and Viet Nam. All destinations and guides were very excellent. The tour guide in Siem Reap, was exceptional, with incredible knowledge and completely willing to please. Whole accommodation at a 4 star level were very nice location and room is very good Halong bay tour was so luxurious and comfortable, the food excellent and the crew on the boat were great. Professional Tour in Cambodia and Viet Nam was very exciting and interesting. Regards Philip Lawton , England.
Hello Trang ! Here we are back in Greetings from
Dear Mr. Tran and all staff of Vietnamtripadvisor, Dear lovely ladies- Ms Trang & Ms Thuy- at VietnamTripAdvisor Thank you so much for all your help with my holiday, and for organising such wonderful tours. Today I went to My Son. Your agent here took such good care of me, and I had a special lunch after the boat trip finished. I hope to see you again one day when I come back to Kindly Regards Mary-Jane Scott - mjinkorea@gmail.com Dear Julia, We wish to thank you for your great service (and the VIP treatment on the train) in arranging our trip to Sa Pa. Everything ran smoothly, our local guide (Zu) was superb, overall a great trip, we will not hesitate to recommend your services to our friends. There were no problems at all. Thanks again Jan and Steve Peacock from the
janandsteve1980@yahoo.com.au Dear Julia, we had a wonderful time, and were very well looked after. The cake and flowers we were given on the first day was an unexpected kind gesture. The only thing i would say is that it was not made clear we could pay the balance on a credit card at our hotel, which resulted in us withdrawing a large amount of cash from an atm unnecessarily. A small gripe however. Overall an excellent trip in truly magical surroundings. The food was excellent. Many thanks gareth lewis grrlewis@hotmail.com
Hi Julia! Everything was very good, both the hotel on phu quoc and the one in HCMC. I will absolutely recommend you and your company to everyone that are going to I hope you have a great day! Thanks again for everything! Best regards Emelie
Hello Hieu !. Just a few words to Thank you for the trip you arranged for us in Hoi An and Siem Reap. Everything was great organized, the hotel was wonderful, clean, good view and the temples no words to describe them.We hope we have the opportunity of going back and visit the rest of your country. Best Regards from
Hi! Thank you very much for your efforts and the perfect organization of our trip in Combodia. It was fantastic and we really really enjoyed it. It was so wonderful. The hotel was excellent; the food was very good, especially, the staffs very friendly and excellent pfrofessinal skill, very knowledgeable with good English. They help us alot when we got trouble in our fist day trip. The All the best. Janet and Keen Taylor --------------------------------------------------------------------------------------- Hi Tran , My parents have just returned Kind Regards, Tinna ---------------------------------------------------------------------------------------- Hello Tuan , We have just come back to We would like to congratulate you for the good trip “Discovery Angkor Wat” which my family had with your company on May 2007. Our Trip went very well. We are very suprised before the wonderful of Angkor Wat! Mr. Da- our guide so kind, very knowledgeable and funny . Please say big thanks to him. We will not hesitate to recommend your company to my friends . Best wishes to you. Nany and I am now back in Thank you, Julia.
------------------------------------------------------------------- Dear Tonny Thuc,
We’ve just come back from Siem Reap of glamorous landscapes. Four days for our tour Siem Reap- Thank you very much for you arrangement. We will be back. Christina Family ,Carolina, USA
--------------------------------------------------------------------------------------- Dear Mr Tony Thuc We are back in Paris and I can tell you that we had a great time in Vietnam . All was perfect and I would like to thank you very much for your good organization. All your guides and drivers were perfect. My Group and I love your country and we have already spoken with some of our friends to go back to Vietnam with them.. So for sure we will contact you for the next trip. All of us were very happy and had good impression of Vietnam Grand Tour 20 days. We had good opportunities to explore We much enjoy the tropical weather of There was no comments for people and Hotels here “Perfect” .Vietnamese was friendly and enthusiastic. Foods during tour were excellent , we enjoy many diffirent kinds of food as the geography ( Halong with seafood , Sapa with forest food………) In summary , we enjoyed Wishing you would be successful in you bussiness. Dr Martina Augenstein and group (
------------------------------------------------------------ Good Morning Mr Tony Thuc
My husband and I stayed at the Majestic Hotel over the weekend, as per your recommendation. I just want to thank you so much for suggesting this hotel - it was brilliant - we had a lovely suite on the Executive floor and the staff were so helpful and friendly. I will recommend your company to my friends here in We had a really good time and thanks again. We will probably travel to Kind regards, Catherine Catherine Boyle & Mauricio Orozco Visited Vietnam in May 2007 Dear Mr Tony Thuc I am now back at work but I would just like to let you know what a wonderful time we had in Everything you organised for us was perfect. I really love everything about your country and can't wait to visit again. We were both very sad to leave. We especially enjoyed the kayaking in I hope I will be in touch with you again when we are organising our next trip! Thank you for everything. Kathryn and Gordon Visited Dear Mr Tony Thuc Thank you for the wonderful service you provided my group during our travels to Ho Chi Minh and Nha Trang. I threw you so many curves and last minutes requests. You handled them professionally and made for a very successful trip. The Au Lac hotel in Ho Chi Minh was excellent. Location, value, staff, cleanliness and security. I was very happy with the facilities. Please visit the Texas Barbeque located a couple of blocks down the street. Great food, atmosphere and value. The Sunrise Beach Resort in Nha Trang was first class all the way. A great value, location, staff, cleanliness, security. The tour desk and guide was great. I cannot describe what a wonderful breakfast buffet they provided. A great way to start the day. I like trains and the 5 Star Express Train from I will give you all the details of my next trip and let you make all the arrangements. You are the best and I have the confidence and trust that you will take of all our needs. I must not forget to thank the wonderful people of Thank you again I look forward to working with you on the next trip. William W. “Rusty” Grubb II American from Visited
Northwest Tours in Vietnam on 29th of April, 2007 Dear Tonny Thuc,
Sorry for the delay, was very busy after back to Singapore From your Vietnam Yes, we enjoy very much in Sapa, especially the home stay, the local family there are very hospitality. Royal View Hotel is very nice and clean. We have a very good tour guide during the trekking at Sapa. In Hanoi, arrangement is ok for the Hanoi and City Tour. Especially, Nam Hai Hotel is the best with 02 star class. Tour guide is excellent during the trip. Your Halong Bay is very miracle and mysterious In Generally, We have great trip and have recommended to our friends must visit Vietnam Sapa Halong and Hanoi. Ivy Ong
Dear Mr Tonny Thuc, Thank you for your email. We are well and our business good also. We had a great time in Thank you for everything. I don't think another travel agency could have done a better job for us. We wish you healthy and happiness. Sincerely, Marilyn and David Neuburger Good morning Asia-tourist, I would like to thank you, specially Ms Hai, for the wonderful travel you have organized for me and my friends in PS: Now, I really want to taste Pho one more time. Thank you again Carla Giorgini Dear Mr Tran, My friends and I have returned from the Regards, Fong Chan Wah Simon (Traveled with your company on February 2007 on Saigon Highlights ) Dear Ms Hai, I would like to thank you very much for your tour. It was so good and I had a nice time in PS: I am a little fastidious but your guide was patient enough to made me felt satisfaction. Thank to him, Mr Truong Quy Dat. Regards, Michael Johnston Dear Mr Thuc, I had been meaning to write since you led our trip in Your country has amazing history and I admire your people and their capacity to work - I have no doubt that with the ethics your people have, that the country will grow. What also brought about thoughts of our trip was that a girlfriend of one of my work colleges in going on a trip - leaving We can still re-call being in the cave with the General and the stirring manner in which he still sang the inspirational songs of the war. I hope you and your family are well and would love to hear from you and your progress, if you have the time. Kind Regards Sigi Cerveny Your question may already have been asked. We compile our answers to your queries about the Website, our travel packages, Vietnam travel conditions, and more TESTIMONIALS AND FEEDBACK mail to : mail to : info@VietnamTripAdvisor.com Website: www.VietnamTripAdvisor.com |
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